This course intends to assist artisans in getting into a habit of first thinking before acting
The maintenance artisan is the direct executional arm of the Asset Management / Maintenance department. But not only that; this person is also the one who has to perform the direct liaison with the production operator/miner, has to do the final planning, and has to think through the exact method of performing the task at hand. He/she thus not only needs to be trained well technically, but must also understand the principles involved in maintaining equipment proactively and manage him-/herself well.
Artisan training typically teaches artisans how to perform the tasks of the specific Trade - and that is correct. However, artisans need specific training regarding their role in the Asset Management / Maintenance world.
- Firstly, some maintenance-critical knowledge is missing from the 'toolbox' of the typical artisan.
- Secondly, the typical artisan is not equipped with the personal planning and management skills to manage maintenance situations effectively.
- Thirdly, maintenance artisans have a wrong attitude towards paperwork, which is very detrimental to the maintenance outcome.
- Fourthly, maintenance artisans tend to lack activity potential due to motivational problems and not having the 'tools' to get more from other people, such as their production counterparts.
This course is aimed at putting the maintenance function in perspective for the artisan, provide the necessary skills, emphasize good relations with the production function, underline the importance of proper communication, and promote a proactive and positive attitude.
Course Content
Day 1 – General Maintenance Principles
- Course Objectives and Results
- Introduction to Asset Management
- The role of the artisan in the economy
- The Maintenance Function in Context
- The Role of the Artisan
- The work of the Artisan
- Value of the Artisan
- The Artisan as Manager
- People Issues
- How to get results from people
- Success through communication
- Relations with Operations Personnel
- Quality of Craftmanship
- Prioritisation of work
- Condition Assessment of equipment
Day 2 – Involvement and Techniques
- Deciding which Maintenance to do
- Failure Modes: what are they?
- The options
- The best Maintenance is Prevention
- The Maintenance Plan
- Maintenance Systems
- The Artisan and the Maintenance Plan
- The Artisan and Paperwork
- Faultfinding
- Sourcing and Sharing Information
- The Artisan in a Proactive Role
- The Artisan and Safety
- The Artisan and Housekeeping
Appendices
The course material include the following technical how-to-maintain reference materials:
- Lubrication
- Ball and Roller Bearing Maintenance
- Corrosion Control
- Equipment Cleaning
- Machinery Alignment
- V-belt Drives
- Flexible Couplings
- Electric Motors
- Control Components
- Lighting Maintenance

Who should attend
The course is intended for maintenance artisans and those who manage them.
The reason for including the wording 'those who manages them' in the sentence above is that we often find that some class of Asset Management / Maintenance people are sent on courses without the person managing them being able to activate their newly acquired knowledge after the course. What rather happens is that they are managed exactly in the same way as before the course, which often leads to the course not having the required effect.
Ball and Roller Bearing Maintenance

